ailon's DevBlog: Development related stuff in my life

Live Globalization

6/12/2008 5:26:00 PM

Microsoft has nice tools to implement "global" web sites. Unfortunately they overuse the technique most of the time.

I was looking for an alternative to SkypeOut calls to call my daughter cheaper while she's on vacation in Germany and I've read several nice opinions about pc-to-phone calls in Live Messenger. So I went and installed it. But I couldn't find the option to call a phone from it. I started looking around wondering WTF and then I checked this page called "Call"


Do you notice anything wrong with this picture? The URL is "threewaystocall", it says "Get big savings on phone calls around the world" and then there are TWO options: video calls and pc-to-pc calls. And where are the PC-to-Phone calls?

If you dig through the help you can find a small sentence on the "Call a contact's phone or computer with Windows Live Call" page that says "This feature is not available in some markets."

I assume that I'm part of that "some market" but wouldn't it be clearer and less awkward if they've just placed an asterisk on the "threewaystocall" page saying that "PC-to-Phone calls is not available in some markets/your market" rather than just hiding it? I know it looks cool on paper that you can report to someone that you can automatically detect user's "market" and display content accordingly and it's a nice "demo" feature but sometimes old-school remarks work better.


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