ailon's DevBlog: Development related stuff in my life

Why is it so F#...ing Difficult to Buy Visual Studio!?

5/8/2008 5:59:04 PM

I remember going through something like this with Visual Studio 2005 but back then I've swallowed my pride and called my local "pusher" and got the VS2005 old fashioned way. Now, 3 years later, I want to buy Visual Studio 2008. Let's see how this goes...

Note: I live outside of USA and any other "major market" for that matter

Upgrading through the Trial

I've download and installed Visual Studio 2008 Professional 90-day Trial. Now I go to Help->About and see the "Upgrade..." button. Hooray!

vs2008about

When I click it my browser opens a page saying  "Content not found".

ms-content_not_found

How crazy is that!? This is a current product by a MAJOR corporation so how could something like this happen?

Other ways

OK, let's swallow some pride again and go through the product page. Closest to the words "buy" or "purchase" is Pricing - let's go there. First link there is Worldwide Purchase Information. Hooray again. When I go there I see information about buying an MSDN Subscription but I only want a standalone VS2008 Standard or Professional. OK, there's a section:

Additional Purchasing Options

[Skeptical] hooray. So now we get to this page. Looks promising. I click "Buy or upgrade now" and get to Windows Marketplace page where all of the online merchants listed ship to USA and Canada only. And I would actually prefer a simple license key (which must be an option (see below)). Dead end again.

Now I remember that there was something about upgrading from Trial on the Trial download page. Here it is:

Upgrading from Trial Editions

When you are ready to upgrade from an installed trial edition of Visual Studio or Team Foundation Server (or the Workgroup Edition of Team Foundation Server), you don't have to completely uninstall and reinstall those products. For more information, see How to: Upgrade from Visual Studio Trial Edition (a Visual Studio 2005 topic, but still accurate).

The "how to" page has the following:

To obtain a product key
  • Purchase a copy of Visual Studio 2005 Professional Edition at a retail location. The product key is listed on the sleeve of the DVD or CD.

    —or—

    Order a Visual Studio 2005 Professional Edition product key online at http://msdn.microsoft.com/vstudio/howtobuy/. The product key is sent to you in an e-mail message.

Click on the http://msdn.microsoft.com/vstudio/howtobuy/ - "Content Not Found"

Our local Microsoft website has a list of "old-school" companies who can order you a hard copy from the warehouse and you'll get it in couple of weeks or months (which was what I tried to avoid and was supposed to succeed).

I hope that someone at Microsoft reads this and at least fixes all the "not found" issues and specifies accurate information. At the very least tell me that there's no way for me to buy this online but don't make me waste half a day trying to find a correct way to navigate your website! Theoretically I wasted more time (equals money) looking for a way to make a simple transaction than the transaction is worth. Very frustrating.

kick it on DotNetKicks.com

Comments

5/8/2008 7:21:08 PM

www.codingthewheel.com

For that matter, and this is kind of funny, you can download the VS2008 90-day trial (which is a full featured version of VS2008 without no hobbling whatsoever) and then when the trial starts to expire, just set your system clock back. It can't seem to figure out that negative two months have elapsed in the past 10 minutes.

www.codingthewheel.com United States

5/8/2008 7:45:08 PM

ailon

Yeah, or just fire up a bittorrent client and download VS Team System super-mega edition totally free Smile

But that's not what I planned to do here

ailon Lithuania

5/8/2008 11:08:04 PM

Mark Heath

I'm having a similar issue with OneCare Live. I can pay a grossly inflated price on the Microsoft site to get a year's update, or I can buy another physical copy from ebuyer for almost half the price. Absolutely ridiculous.

Mark Heath United Kingdom

5/9/2008 9:19:12 PM

Sijin Joseph

Are you really surprised at that? If MS could it would give you VS for free Smile

Sijin Joseph United States

5/13/2008 8:30:34 PM

Eric Schneider

I had the same problem with the MSDN subcription.

In order to update the trial, I had to download the ISO to and extract the key. The key is not published on the keys page. but  almost every other key is.

Eric Schneider United States

5/13/2008 9:50:30 PM

daniel

That is a horrible yet not the least surprising case of MS and its lack of ability to have a pain-free end customer experience. And then you have Apple or Google on the other end. Just have a look at those videos on Youtube on what it would be like if Gmail and iPod were MS products - it's pranks of course, but a lot of truth to them as such.

All this from a guy who runs windows both at home and work and programs in .NET (just to eliminate the suspicion of being an Apple/Linux/other patriot). Though it has to be said next home machine will be a Mac, I've had it.

daniel

5/13/2008 10:24:50 PM

ailon

@daniel: well, don't get me started on Apple Smile We can't have iphones over here legally, we can't use itunes store and lots of other crazy things Smile but that's another story.

as for Google we can only get payments from adsense by cheque and that is very unpleasant and long procedure to cash it.

nobody's perfect but there's something really wrong in MS if things like this stay unattended.

ailon Lithuania

5/13/2008 11:34:32 PM

Eric Schneider

Nope Apple junk is overpriced, and I'm stuck with their hardward configs.

Eric Schneider United States

5/13/2008 11:48:32 PM

daniel

ailon: you're looking at it a bit off given the context from the author. End user experience is the context, and you cannot seriously not give credit to Apple for iPod/iPhone product development. The fact that some markets are favored to others is a whole another discussion. And there is no fair way to describe how superior Gmail is to Hotmail. For what its worth, I'm not in the US and iPhone is not "legal" here either. Not that I want one.

daniel

5/14/2008 12:24:05 AM

Andy

I've had similar issues in the past.
There is also the minefield of determining what version you really need, especially if you have to support a pre '08 version at the same time, which licence wise seems to be a bit of a bugger. There are so many good things to like about MS dev products, but when they mess you about they relly do it in style!

Andy United Kingdom

5/14/2008 8:45:05 AM

ailon

@daniel: not being able to buy a normal device and having to resort to hacks and grey market is part of end-user experience in my book. and as for iPods it forces you to use iTunes which sucks (at least on windows). and you can't right click mighty mouse without lifting your left finger first Smile

ok, enough with holly wars Smile

ailon Lithuania

7/21/2008 7:14:06 AM

art

I came across this entry while trying to figure out a way to buy stupid VS2008, too. Seems Microstuff still doesn't get the Internet. My only choice is to order from a crappy local distributor and pay about double the official price. What costs some US$300 these people try to sell me for €350. Considering that €1=$1.55, that almost double the price!

Ah, but what better incentive to "unassimilate" oneself! I already uninstalled Microstuff Office because OpenOffice is actually good now! Ten years from now MS will be but a bad dream Smile

art Spain

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